[FAQ] - FREQUENTLY ASKED QUESTIONS
Here is the place to get answers to the questions that everyone has about the session.
Please make sure you read them before asking :)
Where does the shoot take place?
Majority of photo-sessions take place in Tanya's ARTelier photo studio.
We are located in Rosedale (a short walk from Constellation Bus Station),
on the north shore of Auckland, New Zealand.
How long does it take to get my images?
For headshots and portraits usual turnaround time is from four to seven business days after your session day
In busy time can be up to two weeks to get you retouched photos ready.
Note please, it may vary depending on the quantity of photos you've ordered.
If you have a deadline and need them faster, be sure to let us know when you book.
Can I get all the photos taken straight from the camera with no editing to use as they are?
Unfortunately it is not possible. The original format of the photos is not JPG,
we are shooting in RAW format, which means the photos must to be transferred to JPG
as they won't be even visible to you on your home computer in most cases, professional software will be needed.
In our studio we offer the only final product to our clients to maintain the quality
and make sure you'll get the photos you'll be happy with.
Transferring your photos into the format useful for you is included in basic retouching fee,
so you don't have to pay additionally for this service.
What is basic retouching?
It is the amount of editing we recommend for head-shots and portraits.
It keeps you look natural on the photo and includes all the listed below work done to the photos:
- removing of blemishes and pimples /not moles and scars/,
- removing of flyaway hairs /distracting ones only/,
- eyes brightening /if needed/,
- teeth whitening /if needed/,
- basic colour correction,
- professional photo cropping to suit your purpose,
- transferring photo to JPG format
- preparing photo for the web usage or for print.
Note, please, no review option is included in professional basic retouching.
As well as, those commonly asked things to be retouched:
- to even out/delete wrinkles,
- to lighten dark circles under the eyes,
- to change the skin colour
- to make eyes slightly bigger,
- to add more hair,
- to make ears smaller or/and symmetrical,
- to make the nose a bit narrower,
All OF THESE ARE NOT included in basic retouching
and have to be discussed individually and need to be paid additionally, if you'd like them to be retouched.
HOWEVER, WE DO NOT RECOMMEND you to go that far with your headshot.
Please check ARTISTIC or PORTRAITS section of our website if you are looking for more artistic type of photo editing, those need to be discussed individually.
What does the 'studio session time' mean (includes)?
The term 'studio session time' that we use, means the time that our studio is offered to you solely.
It includes photographer's talent and work (in some cases may include also one photographer's assistant if needed).
It's your time to spend on:
- being on the set (in front of the lens);
- change as many looks (outfits) as you wish to be photographed in;
- changing/fixing your hair or/and makeup /if needed/;
- different (colours) background changes, if you wish to see which ones of them you like more and want to include in your selection of photos to cover all the purposes of using the images;
- selection from the taken photos, which ones and how many of them you'd like to be retouched for you.
It may also include things like lighting set up changes (adjustments), posing but not limited by those and can vary depending on each client's individual needs.
You can have as much time as you need /within reason/.
Studio time (for custom made packages) should be paid before your photo session to secure your spot.
This section is only applicable for studio sessions from one hour and more,
all the listed above are not offered with headshot express packages,
Professionally retouched photos are not included in 'studio session time' and need to be paid separately.
How do I prepare for the session?
Be well rested before the session to avoid unwanted tired red eyes on your photo.
Try to abstain from drug/alcohol use before the shoot day and drink plenty of water instead,
then your skin will look its best.
Arrive on time but please do not arrive more than 10min early we may have other clients scheduled before you.
Please call (text) if you are running late or arrive earlier.
What to wear for the session?
Please, bring plenty of options to choose from. These are some tips for you to have in mind while preparing:
That's important that clothes you are planning to bring were matching with your style and your personality.
Dress comfortable and check that everything fits you well, avoid clothes that are too tight or too loose, the camera is able to see it much better than human eye can usually notice.
Make sure any clothes that you bring are clean and neatly pressed, they should look new or like new.
Modern cameras pick up a lot more detail than you may think.
Stay away from outfits with busy patterns. Solid colours look the best on photographs.
However, pure black clothes same as pure white clothes are the ones to avoid, as they tend to lose detail in some photographs
Collared button down shirts are always great for both men and women.
Any colour is great for tops, but remember very bright colours can draw away all the attention from your face so pick something that complements your eye colour and matches your skin tone.
For a standard business look wear a suit, dress shirt and a tie.
For a casual business look a jacket with an open dress shirt, or shirt and tie (no jacket), or dress shirt on its own.
Be sure shirts are in good condition are clean and pressed and fit you well.
Even though often for head-shots, your lower half won't make it into most of the pictures, but don't neglect to pick out some good pants for the shoot.
Different necklines will change the appearance of the shape of your face.
V-neck tops are mostly great for women but it is a good idea to bring a variety of different shirts/blouses to see what works the best.
For no-jacket casual look, bring various coloured blouses. Avoid big prints and busy patterns!
Solid colours are the best for business photo.
Be stylish and fashionable but remember the photo is about your face not your clothes.
Select what makes you feel comfortable and look good.
Keep jewellery extremely simple - smaller is better, this picture is all about you and your face, not accessories.
Hair and Makeup.
Please, come with clean and dry hair.
Nice fresh haircut for man makes a big difference on the photo.
Tidy hairstyle will save you on retouching for both man and woman.
Makeup has to be clean and natural no any shimmers and sparkles for this type of photo
we would highly recommend you to have your makeup, hair and nails done professionally.
What to bring?
Do not forget your good mood as it's the main one to have with you! :)
What kind of photos do I need for my first acting portfolio?
If you have an agent, you definitely should consult what you need before the session.
If you starting in your own, think about these things:
Majority of casting for film and television these days is done online,
so casting directors are looking at the whole range of small thumbnails to make their first selection.
A small thumbnail of your full body body shot will make your face almost invisible,
that is lessen your chances to be choosen.
This is why we recomend you to have a headshot that can make an impact.
First of all think about your type: What you look like? And what you act like? What you want to audition for?
If you don't know yet what kinds of roles might be for you, we would recommend you to start from two basic looks:
the commercial which is a happy one and theatrical the more dramatic look.
For begining, you will need a clean, simple headshots, looking-at-the-camera head and shoulders image
with minimal retouching to show potential agents and casting directors what you look like.
If there is something we've missed and you don't see the answer to your question here,
feel free to email your question on
By booking with us you are agree that your photo might appear in photographer's portfolio.
If you'd like to be photographed anonymously, please make sure you have let us know before the session.
No complains will be concidered after photos were added to portfolio. Thank you for understanding.